NEW: Tier 1 Processes 9

• Freshdesk: Processes & Accountabilities
• User Admin Reference: User Roles (within HMIS)
• HMIS Admin - User Account Management & License Clean Up
• User Admin: HMIS Access for NEW Users
• HMIS User Admin: Editing User Accounts

View all 9

NEW: Tier 2 Processes 3

• HMIS Admin: Processing Referrals to PT/HFG (URGENT)
• PAO Process & HMIS Admin Support
• (Tier 2) Post Placement Instructions

NEW: Tier 3 Processes 7

• (Tier 3) Provider Configuration in HMIS (Building Programs)
• (Tier 3) Coordinated Outreach Dashboard - Data Quality Assurance Process
• Assessment Questions: Adding or Editing
• Outreach HMIS Provider/Program Build
• Reviewing HMIS patches and update notes

View all 7

Archive 3

• (Oct. 2023 - See HMIS SS ManMustard Seed / CAA Merge process
• Open Visibility from Agency to CAA
• (Tier 1) Process Training Requests - Coordinated Outreach