Click on the Topic to view video. 

Topics are meant to be viewed in sequential order. 

Module 1: Intro to CHSSC & HMIS (approx. 30 min)

Topic 1: Introduction

Topic 2: HMIS & Privacy

Topic 3: CHSSC & Data

Module 2: Intro to HMIS ServicePoint (approx. 30 min)

Topic 1: Logging In

Topic 2: ServicePoint Interface

Topic 3: ServicePoint Module Menu

Topic 4: Agency News as Fundamental Data Entry

Module 3: ClientPoint Workflow (approx. 90 min)

Topic 1: Duplicate Data & Less-Is-More Search

Topic 2: Golden Rule of Data Entry

Topic 3: Client Profile Tab

Topic 4: Households Tab (FAMILY PROGRAMS ONLY)

Topic 5: ROI Tab

Topic 6: Entry/Exit Tab

Topic 7: Case Managers Tab

Topic 8: Case Plans Tab

Module 4: Assessments (approx. 50 min)

Topic 1: Intro to Data Quality & Housing First Assessments

Topic 2: Housing First Move-in Assessment

Topic 3: CHF Housing Assessment

Topic 4: Housing First Quarterly Follow Up Assessment

Topic 5: Housing First Exit Interview

Topic 6: ClientPoint Summary

Module 5: In Conclusion (approx. 10 min)

Topic 1: Service Transactions

Topic 2: Data Quality

Topic 3: How to Gain Access to LIVE Site