Frequently Asked Questions

What is the Calgary HMIS?
The Homeless Management Information System (HMIS) is a web-based computerized data collection system designed to capture client-level information over time ...
Wed, 8 Dec, 2021 at 10:12 AM
What is the role of the HMIS Agency Administrator?
The HMIS Agency Administrator is the main contact for communication between the Calgary HMIS support team and the staff within an agency or program(s) who e...
Mon, 14 Jun, 2021 at 10:41 AM
How can I enter NSQ data in HMIS?
NSQ's (Needs & Services Questionnaires) are to only be entered in the HMIS under the EDA (Enter Data As) of CAA (Coordinated Access and Assessmen...
Fri, 25 Jun, 2021 at 9:44 AM
What do I do if I suspect a Client's Personal Information has been breached?
As per the definition of a Privacy Breach in relation to the HMIS ServicePoint, if you are viewing a Client profile that you shouldn't be able to see (c...
Fri, 25 Jun, 2021 at 9:35 AM
What is the HMIS Basic Training Video Series?
The HMIS Basic Training Video Series is a series of online training videos for Calgary's Homeless Serving System of Care service providers responsible f...
Mon, 20 Dec, 2021 at 11:23 AM
How can I access and complete the HMIS Basic Training Video Series?
Registration for the HMIS Basic Training Video Series is now available.  Click here to  Register for HMIS User Training Review this article for an und...
Mon, 20 Dec, 2021 at 11:21 AM
If I participated in HMIS Basic Training already, do I have to participate again?
Any users who have attended HMIS Basic Training (provided by the HMIS Support Team) will not need to re-attend.     If you have completed HMIS Basic ...
Mon, 20 Dec, 2021 at 11:23 AM