User Profile 2

• How to change my email address tied to my HMIS ServicePoint account
• How to reset my HMIS account password

Client Data Entry 29

• How To Follow The Golden Rule of Data Entry
• How To Search For An Existing Client
• How To Add A New Client In HMIS
• How To Complete Data Entry Under The Client Profile Tab
• How To Add A File Attachment To A Client Profile

View all 29

Frequently Asked Questions 1

• What do I do if I suspect a Client's Personal Information has been breached?

Common Issues 1

• My Case Notes Have Disappeared.

Referrals & Services 3

• How To Refer A Client To Another Program (through Program Transfer or Housing First Graduates)
• How to Add A Service
• Locating Outstanding Referrals

Guides to Reports 5

• How To Access Reports In HMIS ServicePoint
• A Guide to ART Reporting In HMIS
• ART Data Quality Checklist
• Data Summary Sheet User Guide
• Key Performance Indicators (KPI) Guide

HMIS Training Manuals 8

• Coordinated Outreach Data Entry in HMIS ServicePoint (Training Manual)
• PBSH Community Extension HMIS Training Manual
• Trellis - Unity Outreach HMIS Checklist
• HMIS Data Entry for Warming Centres (F2024/25 Manual & Checklists)
• Pathways Assertive Outreach Staff Training Manual

View all 8

MAGE 1

• How to Navigate MAGE